I Ordered A Test But Have Not Gotten A Confirmation Email. When Should I Expect It?

Category: Ordering A DNA Test

Confirmation emails (digital receipts) are sent automatically when the order is placed. Since they are sent by email, they may arrive shortly after the order if placed. If you do not see the receipt in your inbox, please check your spam or junk folder in case it was sent there by mistake. If you do see the email in your junk or spam folder, please add us to your email address book so you don’t miss any other email’s that might be sent. Please note that all items emailed are sent to the ordering party at the email address listed on the order form.